Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those...
Top Technologies Transforming Customer Service Today
read more
News and Advice
The Atlas IT Consultancy Blog
Data Breach Damage Control: Avoid These Pitfalls
Data breaches are an unfortunate reality for businesses of all sizes. When a breach occurs, the immediate response is critical. How a company manages the aftermath can...
Copilot in Teams – New Features, Agents & More
Microsoft Teams continues to evolve. It is a powerful hub for collaboration and communication in the modern workplace. With the integration of AI-driven Copilot, Teams is pushing...
Navigating the Challenges of Data Lifecycle Management
Data is one of the most valuable assets a business can have. Managing this data throughout its lifecycle can be challenging. Data lifecycle management (DLM) refers to several...
6 Simple Steps to Enhance Your Email Security
Email is a fundamental communication tool for businesses and individuals alike. But it’s also a prime target for cybercriminals. Cyberattacks are increasing in sophistication....
8 Strategies for Tackling “Technical Debt” at Your Company
Did your company’s software system once seem sleek and nimble? But now it resembles a tangled web of shortcuts, patches, and workarounds. Welcome to the realm of technical debt....
Enhancing Employee Performance with a Mobile-Optimized Workspace
In the whirlwind of today's business landscape, adaptability reigns supreme. Today’s workspaces transcend physical boundaries. Employees work and collaborate seamlessly from...
Essential Settings to Maximize Your Microsoft 365 Experience
Microsoft 365 is a powerful suite of tools. It helps to enhance productivity and collaboration. This is especially true for small to mid-sized businesses (SMBs). But to get the...
Why Securing Your Software Supply Chain is Critical
In today’s world, everything’s connected. That includes the software your business relies on. Whether you've installed that software locally or use it in the cloud.Protecting the...
Don’t Be a Victim: Common Mobile Malware Traps
Your smartphone is a digital wallet, communication hub, and personal assistant. All rolled into one portable device. It’s packed with sensitive data, from financial information...
6 Helpful Tips to Troubleshoot Common Business Network Issues
A business network is the lifeblood of operations. It's the digital artery that pumps data through your organization. It enables everything from email to critical applications...
What Things Should You Consider Before Buying a Used Laptop?
Buying a used laptop can be a great way to save money. But it comes with risks. You need to be careful and thorough in your evaluation. Otherwise, you could end up wasting your...